Payments

Refund Policy

Stripe checkout is intentionally last in the build plan, but this policy gives the product a clear sales-ready refund surface before paid access goes live.

Last updated: April 29, 2026

Before checkout is enabled

If no paid checkout is active, there is no purchase to refund. The free diagnostic and study preview can be used before payment is connected.

Any test or manual access grants used during development are support/admin operations, not public purchases.

One-time access purchases

When paid access is enabled, Clear107 is expected to sell one-time access rather than a subscription. The checkout page will show the current price and access window before purchase.

Unless checkout states a different policy, a buyer can request a refund within 7 days of purchase by contacting support from the email used for checkout.

Refund limits

Refunds may be declined for abuse, repeated refund requests, chargeback misuse, or account activity that shows substantial use of the paid study product before the request.

A refund does not guarantee deletion of records that must be retained for payment, fraud prevention, tax, or support reasons.

No pass-based refund promise

Clear107 does not offer a pass guarantee. Refund eligibility is based on the purchase/refund policy, not on an FAA exam outcome.

Readiness scores and simulator results are study signals only.

Questions about these pages can go through the contact page. Contact Clear107.